WELCOME TO LIGNE 8

Terms and Conditions


1. Company Information

 Ligne 8 is a trademark of Ligne 8 Ltd.

 

 2. Registration

You will need to register to be able to access some services on the Ligne8 website (our “**site**”). When you register your details online, it is your responsibility to ensure that the information provided is accurate and up to date. You are also responsible for maintaining your personal information via your online account as well as for keeping your password secret.

The collection and storage of personal information submitted to Ligne 8 is governed by the Hong Kong Privacy Data Ordinance and by our Privacy Policy. Whenever you visit the site, or register your details or purchase from the site, you agree to be governed by these Terms & Conditions and by our Privacy Policy


3. Ordering

When you place an online order through the site, you will be requested to provide personal and card payment details. As part of the online transaction, we will perform a fraud credit check via our payment provider PayDollar. By submitting a payment through the site, you are granting permission for us to carry out such checks via PayDollare as required.

Orders on the site are subject to the required stock availability. Items added to your basket on the site will not be reserved for you, and are available for sale to other customers browsing the online store at the same time.

When you have placed your order via the site, stock will be reserved for your purchase. However, sales will not be finalised until the order dispatches from the warehouse, and payment is successfully taken.

 

4. Pricing

All site pricing will be shown in US Dollars (USD). Payments are currently accepted in US Dollars (USD) only and we are unable to offer alternative currency pricing to any customer.

Orders will be sent duty paid, meaning that no further import duty or tax will be payable after the order has been placed on the site.

 

5. Payment & Order Acceptance

We accept the following payment types on our site: Visa / Mastercard

Payments for all orders are taken on dispatch of goods, and are subject to fraud checks and checks by the card issuer.

By submitting your order on our site, you are confirming that the credit/debit card is yours or that you have authority from the cardholder to make the payment. We reserve the right to refuse payments & orders for customers who are not 18 years of age or older.

We will process your payments securely via the PayDollar payments system, and all payment details will be encrypted. All stored card details will be stored securely on PayDollar’s secure servers.

Your payment and order will only be deemed as final when final payment is taken on dispatch of your goods. We reserve the right to refuse any payments or cancel orders at our own discretion.

 

 6. Returns & Exchanges

All products are checked for quality before dispatch. Whilst we use our best efforts to ensure that the product is delivered to you in a perfect condition, the product may be damaged in the delivery process. Should this happen please return the damaged or wrong products to us within 14 days after been received.

We do offer exchanges for defective items or items that are not of the correct size which has not been worn or laundered. Our exchange process requires you to return the defective product for an exchange with a non-defective product.

All Items for exchange should be returned in their original packaging to ensure they are adequately protected in transit.

To initiate a return, simply visit ligne8.com/returns.

 

 7. General

Any changes we may make to these Terms & Conditions in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to these Terms & Conditions.

Our contact details are set out under the “Contact Us” section of the site.

These Terms & Conditions are governed by English law and you and we agree to submit to the non-exclusive jurisdiction of the English courts in respect of any matter arising hereunder.